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Clause 8.1StrengthenedHigh impact typical effort 4-8 hours

Externally provided processes, products and services

What changed in the 2026 revision

The 2026 revision replaces 'outsourced processes' with 'externally provided processes, products and services'. Operational control must extend further into the value chain with clearer oversight. Certification-body analysis: 'reflecting heightened expectations for credible, end-to-end environmental accountability.'

What auditors will look for

Update operational control procedures: (1) replace 'outsourced processes' with 'externally provided processes, products and services'; (2) extend environmental oversight to suppliers and partners; (3) communicate environmental requirements to external providers. Consider supplier environmental questionnaires, contractual requirements, and performance reviews.

How to close the gap

  1. 1Identify all externally provided processes, products, and services
  2. 2Establish environmental criteria for supplier selection and evaluation
  3. 3Communicate environmental requirements to key external providers
  4. 4Implement supplier environmental questionnaires or assessments
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More changes in Clause 8

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