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Clause 7.4clarifiedLow impact typical effort 1-2 hours

Communication must empower employee contribution

What changed in the 2026 revision

Communication processes must now empower employees to contribute to continual improvement. This strengthens the existing 7.4.2 requirement that communication enables persons to 'contribute to continual improvement'.

What auditors will look for

Ensure your communication processes enable and encourage all employees to contribute to environmental improvement. This could include suggestion schemes, environmental forums, reporting mechanisms, or regular environmental updates that invite feedback.

How to close the gap

  1. 1Review communication processes for employee contribution mechanisms
  2. 2Consider: suggestion schemes, environmental forums, feedback channels
  3. 3Ensure communication flows both ways (not just top-down)
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More changes in Clause 7

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